Freshdesk
- 6.0 RATINGS
- 5K+ DOWNLOADS
- 4+ AGE
About this app
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Name Freshdesk
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Category Business
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Price Free
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Safety 100% Safe
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Developer Freshworks Inc
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Version 9.0.0
About Freshdesk
Streamline your support and make customers happy
Deliver exceptional customer support on the go. Unchain yourself from your helpdesk and make your customers happy with the Freshdesk Android app. Streamline customer queries from multiple channels and answer them easily from your phone.
Freshdesk is an online customer support software by Freshworks Inc. that lets you support your customers across channels like email, phone, chat, Facebook, Twitter, and your website.
Key Features:
1. Get a quick overview of your helpdesk. Access all tickets available to you.
2. Prioritize the tickets that need your attention with filters before responding.
3. Manage your support - Set priorities, assign agents, change tickets statuses.
4. Race through routine actions with one-click scenario automations.
5. Delete tickets and block spam right from your phone.
6. Log time spent on a ticket.
7. Stay informed about all updates and changes with push notifications.
What's New in the Latest Version 9.0.0
Last updated on Mar 27, 2024
We've just released a new version with a few bug fixes and performance enhancements to make your support journey even smoother. Enjoy
Additional APP Information
Latest Version
9.0.0
Uploaded by
Alfis Ber
Requires Android
Android 7.0+
Available on
Category
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